Beta: sign up now and get 3 months of Pro free. No card needed. Join the beta →
Sign in Start free
// Legal

Terms of Service

Last updated: November 14, 2026

These terms are an agreement between you (or the organization you sign up for) and Khitruk Media (“SignMap”, “we”, “us”) for the use of signmap.app, the SignMap app, Wayfinding Studio, Window Film Studio and the SignMap connector for Claude (the “Service”). By creating an account or using the Service you agree to them. If you sign up for an organization, you confirm you're allowed to accept these terms for it.

1. Your account

Keep your sign-in details safe and tell us at hello@signmap.app if you think someone else has used your account. You're responsible for activity in your account and for the people you invite to your organization. You must be at least 16 to use SignMap.

2. Beta and plans

  • Beta. SignMap is in beta. Wayfinding Studio and Window Film Studio are marked beta and are still changing. Features may change, and we may make mistakes; please check drawings, measurements and production files before you produce or install anything.
  • Beta offer. Accounts created during the beta get 3 months of the Pro plan free. No payment details are needed. When the free period ends, your organization moves to the Free plan unless you choose a paid plan; your projects are not deleted.
  • Paid plans. Prices are shown on our pricing page, per seat, in US dollars, plus applicable taxes. Paid plans renew until cancelled. We'll give at least 30 days' notice of price changes for your plan. Fees already paid are not refundable, except where the law requires.
  • Free plan. The Free plan has the limits shown on the pricing page. We may change those limits with notice.

3. Your content

You own the floor plans, artwork, data, photos and other content you put into SignMap (“your content”). You give us permission to host, copy, process and display your content only as needed to provide and secure the Service for you, including generating files and sharing what you choose to share through review and status links.

You confirm you have the rights to the content you upload, including floor plans and drawings from your clients, and that using it in SignMap doesn't break any law or agreement. You're responsible for checking that proofs, drawings and production files are correct before they're approved, produced or installed.

You can export your projects at any time. After you delete your account, we delete your content as described in our Privacy Policy.

4. Acceptable use

Don't use SignMap to break the law or anyone's rights, upload malware, try to access other people's accounts or data, overload or attack the Service, or resell it without our agreement. We may suspend accounts that do, with notice where reasonable.

5. Third-party services

Some features rely on other services, such as Claude by Anthropic for the SignMap connector, or a payment provider. Your use of those services is also governed by their terms. We're not responsible for them.

6. Our responsibilities

We work to keep SignMap available, secure and accurate, and we keep backups of your projects. The Service is provided “as is” and “as available”, especially during the beta: we don't promise it will be uninterrupted or error-free, or that generated artwork, drawings, measurements or files will be free of mistakes.

7. Limitation of liability

To the extent the law allows, SignMap is not liable for indirect, incidental or consequential losses, such as lost profits, reprints, reinstallation or lost data, and our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim (or CAD $100 if you haven't paid anything). Nothing in these terms limits liability that can't be limited by law.

8. Ending the agreement

You can stop using SignMap and delete your account at any time. We may end or suspend your access if you seriously or repeatedly break these terms, or if we stop offering the Service; if we stop offering it, we'll give you at least 30 days' notice to export your projects.

9. Changes

We may update these terms. We'll post the new version here, update the date above and, for significant changes, tell you by email or in the app before they take effect. Continuing to use SignMap after that means you accept the new terms.

10. Law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there, and disputes go to the courts of British Columbia, unless the law where you live gives you other rights.

11. Contact

Khitruk Media, New Westminster, British Columbia, Canada · hello@signmap.app